Mike’s Story: Easing Patient Worries

Mike’s Story: Easing Patient Worries

Mike spent 27 years in the RAF Medical Branch before working in civilian healthcare. After retiring, he became a volunteer in the Endoscopy Department at St George’s Hospital. Mike’s main job is to greet, and reassure, patients who feel nervous before their procedure, and to support their families. He makes drinks, and keeps everyone calm, helping them feel cared for, and listened to during what can be a a very difficult time for all.

Mike says: “The personal contact with patients and their relatives is the best part of the job.”